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What is your work love language?
You may have heard about romantic love languages, but who has time for that when you’ve got things to do, timelines to make, designs to review, and meetings? With all this work piling up, you may need to find out more about your work love language instead. If you’re curious to learn more, then take a few moments to answer the questions in this handy quiz to find out what makes your professional heart beat a little faster, your smile a little brighter, and your work days a little better.
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1. You received an email that you didn’t really understand. What is your next move?
You’ll move on it now based on your quick skim and apologize later.
Send a DM and ask if they can just tell you exactly what is needed and when.
Reach out to them to validate if your interpretation is right, then creating a detailed plan of action, gathering team resources, and ensuring the quality assurance SOPs are all in place.
Write back that you received their email and provide a bulleted list of your interpretation. Request them to validate receipt and approve the next steps in writing.
Ask them if they’re free around…10:00 AM to connect.
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2. Feedback that isn’t specific and actionable makes you _____________.
Slower, and frustrated.
Angsty, because now the timeline has to be adjusted. Can’t we just work on the next phase and leave a placeholder so we stay on schedule?
Draft a detailed email outlining the importance of specific and actionable feedback along with attached resources.
Its no big deal, you’ll just schedule a meeting to work it out together.
Extremely uncomfortable and anxious, non-specific feedback makes your brain itch. How can you get it correct if you don't know what TO DO?!?
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3. Your boss volunteered you for a project with shorter than usual timelines. How do you feel?
Easy, peasy. Let’s gooooo!
It’ll be fine as long as I get what I need.
You wipe the beads of sweat from your forehead and make sure to take slow, deep breaths.
Like I need an email with the objectives and milestone dates.
You’re already checking people’s calendars to schedule the onboarding meeting.
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4. You just received a new project. The Solutions team sends you a copy of the SOW, what do you do with the file?
What file? The team is already staffed, when do we start?
Create an itemized spreadsheet of the deliverables.
Use it to create an onboarding workshop for your team, including a Knowledge Check to determine if they are ready to start working.
Store it in a repository where all supporting parties are included, making sure to also send an email documenting receipt.
Schedule an SOW review workshop to ensure alignment prior to staffing the project.
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5. The best way to get questions answered is _________.
Quickly, you’re on a timeline.
It doesn’t matter as long you get the answers.
Thoroughly, completely, and accurately.
As a resource document attached to an email with the subject line related to the topic.
By scheduling a touchpoint in case you think of any new questions.
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6. What is your preferred channel to “circle back” or follow-up about something?
Instant message because it’s the quickest way.
Whatever communication channel works to get me results.
First, it’s important to make sure that we have the right point of contact(s), then a spelling and grammar check should be done to ensure communication is as clear and professional as possible.
Threads. NEVER forget to use the email threads.
Check their availability and hop on a call.
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7. Uh-oh, you’re dealing with an escalation. How do you feel about resolving it?
You just want to get it done quickly so everyone can move on.
Up for the challenge. You’ll make sure nobody drops the ball on it.
Determined to achieve the best outcome for all.
You aren’t worried, you have receipts.
Its best to meet with the client and talk it out to reach an understanding.
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8. What is the best timeframe for a meeting?
Anything longer than 10 minutes is a waste of time.
Whatever it needs to be to cover the what’s on the agenda.
As long as its run well, with a clear agenda, and proper preparation, 30 minutes to an hour should be enough time.
The REAL question is whether a recap with decisions, next steps, owners, and due dates will be sent out?
ANY time is a great time for a meeting.